name: "ZenDesk: Push an issue comment to zendesk ticket"
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on:
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issue_comment:
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types:
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- created
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jobs:
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issue_commented:
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name: Issue comment
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if: ${{ !github.event.issue.pull_request && github.event.comment.user.login != 'heidi-humansignal' }}
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runs-on: ubuntu-latest
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steps:
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- uses: hmarr/debug-action@v3.0.0
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- env:
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ZENDESK_HOST: ${{ vars.ZENDESK_HOST }}
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ZENDESK_USER: ${{ vars.ZENDESK_USER }}
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ZENDESK_TOKEN: ${{ secrets.ZENDESK_TOKEN }}
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ISSUE_URL: ${{ github.event.issue.html_url }}
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ISSUE_COMMENT_BODY: ${{ github.event.comment.body }}
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ISSUE_USER: ${{ github.event.comment.user.login }}
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WORKFLOW_RUN_LINK: "https://github.com/${{ github.repository }}/actions/runs/${{ github.run_id }}"
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run: |
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echo "Looking up ticket by issue: ${ISSUE_URL}"
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tickets=$(curl "https://${ZENDESK_HOST}/api/v2/search.json?query=external_id:${ISSUE_URL}" \
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--user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
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-H "Content-Type: application/json")
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ticket_id=$(echo $tickets | jq '.results[0].id')
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echo "Found Zendesk ticket ${ticket_id}"
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echo "Looking up user by issuer: ${ISSUE_USER}"
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users=$(curl "https://labelstudio.zendesk.com/api/v2/users/search.json?query=$ISSUE_USER@users.noreply.github.com" \
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--user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
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--header "Content-Type: application/json")
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user_id=$(echo $users | jq '.users[0].id')
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if [[ "$user_id" == "null" ]]; then
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echo "Fall back to generic github user"
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user_id="388861316959"
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else
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echo "Found user ${user_id}"
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fi
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body=$(jq -n --arg body "$ISSUE_COMMENT_BODY" '{body: $body}' | jq .body)
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echo "$body"
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curl "https://${ZENDESK_HOST}/api/v2/tickets/${ticket_id}.json" \
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--request PUT \
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--user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
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--header "Content-Type: application/json" \
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--data-binary @- <<DATA
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{
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"ticket": {
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"comment": {
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"body": "[GITHUB_ISSUE_COMMENT]\n\n${body:1:-1}\n\nGITHUB ISSUE URL: ${ISSUE_URL}\nWORKFLOW RUN: ${WORKFLOW_RUN_LINK}",
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"author_id": $user_id
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}
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}
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}
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DATA
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