name: "ZenDesk: Create a zendesk ticket out of an issue"
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on:
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issues:
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types:
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- opened
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jobs:
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issue_created:
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name: Issue created
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runs-on: ubuntu-latest
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steps:
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- uses: hmarr/debug-action@v3.0.0
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- env:
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ZENDESK_HOST: ${{ vars.ZENDESK_HOST }}
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ZENDESK_USER: ${{ vars.ZENDESK_USER }}
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ZENDESK_TOKEN: ${{ secrets.ZENDESK_TOKEN }}
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ISSUE_TITLE: ${{ github.event.issue.title }}
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ISSUE_BODY: ${{ github.event.issue.body }}
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ISSUE_USER: ${{ github.event.issue.user.login }}
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ISSUE_URL: ${{ github.event.issue.html_url }}
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WORKFLOW_RUN_LINK: "https://github.com/${{ github.repository }}/actions/runs/${{ github.run_id }}"
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REPO_NAME: ${{ github.event.repository.name }}
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run: |
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body=$(jq -n --arg body "$ISSUE_BODY" '{body: $body}' | jq .body)
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echo "$body"
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curl https://${ZENDESK_HOST}/api/v2/tickets \
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--request POST \
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--user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
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--header "Content-Type: application/json" \
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--data-binary @- <<DATA
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{
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"ticket": {
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"subject": "Github_Issue - ${REPO_NAME}: ${ISSUE_TITLE:0:35}",
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"comment": {
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"body": "[GITHUB_ISSUE_DESCRIPTION]\n\n${body:1:-1}\n\nGITHUB ISSUE URL: ${ISSUE_URL}\nWORKFLOW RUN: ${WORKFLOW_RUN_LINK}"
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},
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"tags": ["gh-issue"],
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"external_id": "$ISSUE_URL",
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"requester": {
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"locale_id": 1,
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"name": "$ISSUE_USER from Github",
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"email": "$ISSUE_USER@users.noreply.github.com"
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}
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}
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}
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DATA
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