name: "ZenDesk: Push an issue comment to zendesk ticket"

on:
  issue_comment:
    types:
      - created

jobs:
  issue_commented:
    name: Issue comment
    if: ${{ !github.event.issue.pull_request && github.event.comment.user.login != 'heidi-humansignal' }}
    runs-on: ubuntu-latest
    steps:
      - uses: hmarr/debug-action@v3.0.0

      - env:
          ZENDESK_HOST: ${{ vars.ZENDESK_HOST }}
          ZENDESK_USER: ${{ vars.ZENDESK_USER }}
          ZENDESK_TOKEN: ${{ secrets.ZENDESK_TOKEN }}
          ISSUE_URL: ${{ github.event.issue.html_url }}
          ISSUE_COMMENT_BODY: ${{ github.event.comment.body }}
          ISSUE_USER: ${{ github.event.comment.user.login }}
          WORKFLOW_RUN_LINK: "https://github.com/${{ github.repository }}/actions/runs/${{ github.run_id }}"
        run: |
          echo "Looking up ticket by issue: ${ISSUE_URL}"
          tickets=$(curl "https://${ZENDESK_HOST}/api/v2/search.json?query=external_id:${ISSUE_URL}" \
            --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
            -H "Content-Type: application/json")
          ticket_id=$(echo $tickets | jq '.results[0].id')
          echo "Found Zendesk ticket ${ticket_id}"

          echo "Looking up user by issuer: ${ISSUE_USER}"
          users=$(curl "https://labelstudio.zendesk.com/api/v2/users/search.json?query=$ISSUE_USER@users.noreply.github.com" \
            --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
            --header "Content-Type: application/json")
          user_id=$(echo $users | jq '.users[0].id')
          if [[ "$user_id" == "null" ]]; then
            echo "Fall back to generic github user"
            user_id="388861316959"
          else
            echo "Found user ${user_id}"
          fi

          body=$(jq -n --arg body "$ISSUE_COMMENT_BODY" '{body: $body}' | jq .body)
          echo "$body"

          curl "https://${ZENDESK_HOST}/api/v2/tickets/${ticket_id}.json" \
            --request PUT \
            --user "${ZENDESK_USER}/token:${ZENDESK_TOKEN}" \
            --header "Content-Type: application/json" \
            --data-binary @- <<DATA
          {
            "ticket": {
              "comment": { 
                "body": "[GITHUB_ISSUE_COMMENT]\n\n${body:1:-1}\n\nGITHUB ISSUE URL: ${ISSUE_URL}\nWORKFLOW RUN: ${WORKFLOW_RUN_LINK}",
                "author_id": $user_id
              }
            }
          }
          DATA